Trust you are doing well.
Simone loved working with Sarusha and she was always telling me that the turnaround time between booking the venue and getting the email from Sarusha saying that all was well was so quick. The paperwork was always is order and all the arrangements that were made were perfect. She was devastated when Sarusha let us know that she was leaving and it was with great trepidation that she started dealing with Emily.
Well, no worries there. Emily is an absolute gem and Simone loves dealing with her as well.
I would like to take this opportunity to congratulate you on the quality of the staff that you have working at your establishment. We have never had any delegate giving negative feedback either about the venue, the food or the helpfulness or attitude of your staff. Namash is also a gem and very willing to assist should a problem arise with the accounts side of things.
We will definitely continue using your venue in the new year and thank you for all the assistance thus far.
Best wishes for the festive season from all of us here at Norcaz.